InterRent

Nie wieder !!! Das sind Betrüger!!!

CAR WAS GOOD BUT A LOT OF KMS. My rent was meant to £39.75 for 3 days . We only did 200kms per day maximum . We took the car back early ., no problems.

We were told that model we reserved wasn’t available anymore. Instead we were offered a downgrade and they made it seem it’s an upgrade. Ofcourse they offered another model for a surcharge. The final surcharge was negotiated and we signed for it. However later we noticed that the negotiated price was topped with 17% airport tax and sales tax. Our extra cost was therefore much higher. At the carpark we saw the model we initially reserved. We went back and the man told us that it will be picked up by another customer tomorrow who specifically reserved an automatic car. The service seemed good but in retrospect it all becamw so strange and unfair. Please be aware of this when dealing with Interent at Vienna airport.

Alquiler catastrófico. Desde el minuto 1 todo fue mal con esta compañía. Llegamos con retraso a Viena y al ir a recoger el coche que teníamos alquilado para 7 dias, nos dice un im... Con perilla que como llegamos tarde que hay que pagar más porque ya no tienen el coche que reservamos. Bien después de 120 euros nos da un coche de 7 plazas automático y diesel. Bueno más o menos se puede llegar a entender... Pues ahora viene lo mejor. Antes de salir del parking veo que le salta un aviso que le falta adblue. Bajo al alquiler se lo digo me manda a una chica que le pone 1/2 litro y me dice que el ordenador está mal que me puedo ir sin problema... Bien al principio ponía que en 700 km el coche no arrancaría y como es normal esos km fueron bajando aumentando mi preocupación. Paro en Salzburgo en una agencia de las sullas y me dice la chica que va a cerrar ya que me fuese. Voy al aeropuerto donde tiene otra y y me atiende una chica de otra compañía la cual me dice que volviera a las 17h que no estaba la responsable. Vuelvo y la chica que me atiende super antipática y estúpida, me dice que llené bien el depósito que le faltaba adblue todo ello sin nisiquiera mirarlo. Después de que la convenciera para que viera el coche logra ver qué el coche está roto. Después de un rato de nos dice que teníamos que esperar 1dia para que trajeran otro coche coche. El coche era peor pero por lo menos este no se iba a parar si o si por fallo mecánico. No nos pidió no disculpa mi un gesto de simpatía, todo lo contrario arrogancia y estupidez es lo que los llevamos de ella. Bueno y un coche peor. De vuelta de el viaje vamos a devolver el coche u a poner la correspondiente reclamación, y el que los atiende se niega a entregarlos las hojas de quejas por qué dice que ya es tarde y a apagado el sistema... No alquileis con esta compañía. Son lo peor...

Booked car was unavailable - we were offered a courier van type instead of a mini SUV.If we wanted to do deliveries, sure.When we asked for another one they weren’t willing to help, just asked for more money.Had super cover bought as well, even so they held €250 deposit for whatever the reasons.Even their manager just shrugged and walked away. Stay away

Very impolite employees.The car we reserved was not available so we had to pay an extra fee for another car we did not even want.We gave the car back fully fueled and have not received any compensation for that yet even though the service staff told us so.You have to wait for a response very long and their employees do not want to help you.Unfortunately, very bad experience and I do not recommend if you want to have a nice holiday.

NIEMALS bei InterRent (Auto Europe) ein Auto mieten. Das ist der pure Betrug und ich werde jetzt rechtlich gegen die Firma vorgehen. Aber zunächst muss ich euch schildern, warum:Ich hatte mir in Wien /Schwechat einen Wagen von zu Hause aus online gemietet und bezahlt für den Zeitraum von Freitag bis Sonntag, Am Freitag landete mein Flieger gegen 22 Uhr. Schnurstracks suchte ich den DESK IN TERMINAL"

Very bad experience .On airport the guy didnt want to except mine electronic card even thou i made reservation with that card .Luckily i had other with me so i could proceed with it .They have overcharged me and on top of it my car was blocked in Vienna and i have to pay ticket for parking because i couldn't move it and had to go to a few kilometers away place to pay it and there i paid mine and was told i was blocked for tickets not paid in May even thou i renter car in June for two days . On airport they said i will be reimbursed for it but they didnt plus after 7 days they still haven't released mine 1000e they took for insurance or damages .They even gave me other car because one i booked was not available, not that was a bad car it was even better then one i booked but it was scratched and damaged in many places and i really wanted the one i booked .I didnt get to my meeting in Bratislava that morning , i lost a client that was very important to me and i didnt make a fuss about it but i believe that guys who work on the airport on return of the cars shouldnt take the hit for someone else's mistakes .I was promised by the employee i will be reimbursed for ticket i paid and incident occurred but today when i checked my balance i realize i was even charged more than supposed to .This is first and last time i rented with this company and i always rent cars but i will never ever rent with them no more .Dont take the cars from this company as they are very unprofessional and will make sure that all my partners find out about it and i do have many people i arrange rental cars as it is nature of my business as well .Now i realize why there wasnt no line on the airport only in front of theirs counter .